ASSIGNMENT 11

PT. PROSPEROUS PINAPPLE

Jl. Vegetable cabbage No. 1, Medan city, North Sumatra

Tel: (021) 1404522, fax (021) 2254041

Email: sayurkolcuy@gmail.com, www.sayurkolcuy.com

Medan, 10 October 2016

Number: SKC005 / KMS / PPS / III / 2016

Officer:

Hal: Invitation to Launch UG HengPong X

Dear.

Mr. AdiKol

Manager of PT. Pinapple Sejahtera

Jl. SayurSawi No. 2, Medan

North Sumatra

With respect,

               In connection with the activities of "launching the UG X hengpong" which will be held,

 this way invites all branch managers and employees throughout Indonesia to hold the "launching 

the UG X hongpong" event, the event will be held on:

Day / date: Saturday, November 10, 2016

Hours: 10:00 - 14:00 WIB

Dress code: White

Place: green broccoli hotel, Jl. tamarind vegetable soupNo. 12 Medan North Sumatra

               Thus, this invitation letter, we convey, given how beautiful this event is, we sincerely hope

 that you will have the right time. Thank you for your attention.

Best regards,

Center Manager.

RUNDOWN EVENTS

10:00 - 10:30: Opening of the event and open gate.

10.30 - 10.45: Remarks from the Center Manager of PT. Pinneaple Sejahtera

10.45 - 11.00: Remarks from the Central Marketing Manager of PT. Pineapple Prosperous

11.00 - 11.45: Introduction to product information

11.45 - 12.00: test experience at the available booth

12.00 - 13.00: Lunch & entertainment

13.00 - 13.30: Questions and answers about products

13.30 - 13.50: Door prize distribution for participants

13.50-14.00: Closing the event

Pilihan menu launching pada HengPong UG X

                                          

               

ASSIGNMENT 10

In our company, we have business investment by booking schedules and listing photoshoot packages through our company website. Our website is intended for customers so it's easy to order or book photosoot activities and find out the list of photosoot packages in our company. Our website consists of several steps, that is:

a.      Step 1: in the name column, write on your booking name

b.      Step 2: in the column for the number of people, enter the number of people who will take the photoshoot

c.      Step 3: in the date column, enter your booking date (if it's white, the date hasn't been booked and green, the date has been booked)

d.      Step 4: in the photoshoot package column, select the photoshoot package you want

e.      Step 5: in the telephone number column, enter your telephone number that can be contacted

f.        Step 6: in the email column, enter your email address

g.      Step 7: in the meeting date column, enter the date you want (if it's white, the date hasn't been booked and green, the date has been booked) the meeting will be held at 10:00 - 12:00 WIB every working day

h.     Step 8: click the order confirmation button.

i.       Step 9: You will receive an order confirmation by email from our company.

Q&A

1.       Is there a limit to the number of people in the photoshoot?

Every number of people in each photoshoot package has a different number of people.

2.       If we choose a photoshoot package with a maximum of 10 people, while we are 12 people?

Will be discussed further at the meeting on the specified day.

3.       Is there a price adjustment if it is like that?

Of course there will be price adjustments

Conclusion: so the conclusion of our presentation is that we provide photoshoot services by booking online through the website for time efficiency and increasing the effectiveness of work activities.

ASSIGNMENT 9

·         pasting posters from coffee shops that have worked with our company

·         provide discounts for new customers using our application

Alif  : “we promote our product by put the posters and share the brocure to people”

Regina : “I think what alif said is not effective, because that way will not persuade too much people to buy our product”

Sarah : “yeah, regina is true! What about if we promote our product by social media such as youtube or instagram or facebook?”

Sari : “yeah I agree with that statement. I’m pretty sure that people are more interested and more active in social media

Atika : “how about we endorse some artist too to make people more interested?

ASSIGNMENT 8

a.       How to Order coffee beans through coffee boy app

1.       Download coffee boy app on android or iOS store

2.       Sign up or if you already have gmail or facebook, you can sign in through it

3.       Choose the type of coffee beans that you want (ex : kintamani coffee beans)

4.       Add to cart

5.       Choose payment method (transfer or credit card)

6.       Input the address and shipping method

7.       Dropship and reseller are welcome

b.  Shipping Method

After ordering, doing payment and input the address, then shipping can be deliverthrough Go-Send, Grab Box, JNE or even J&T

·   Estimated shipping costs :

Go-Send/Grab Box         : Depends on kilometer

JNE and J&T                  : 2 until 4 days à IDR 9.000,-

                                          1 day   à IDR 24.000,-

                                          3 until 6 days àIDR 18.000,-

c.  to make our store keep exist, we always do an improvement and innovation. our store has just launched instant coffee with many flavors such as vanilla, matcha, red velvet, and also fruits flavor

d.  Coffee Boy app will give a rating and review of goods received by consumers as our motivation to improve the quality of the company

Sarah azizah (26216834)

Regina (26216145)

Muhamad alif luthfi (24216558)

Atika shafarina (21216180)

Sari marsela (26216852)

ASSIGNMENT 7

ASSIGNMENT 7

ADA-ADA AJA TRAVEL

Hello, good morning everyone!! I’m Regina as a marketing manager from ”ada ada aja travel” want to offering you a promo for 2019’s trip. We’re pretty sure that this promo is affordable for teenagers and new couples who want to honeymoon. In this promo, we offer you to go to one of the country who well known with it’s kangaroo and koala named Australia. On this trip, we divided into 3 group flights. The first group flight is going to be held on 1^st to 5^thJanuary, the second group is on 1^st to 5^th february, and the last group is 1^st to 5^th march. There’s also buy 4 get 2 promo, which means if you buy 4 holiday packages, you’ll get 2 free holiday packages and get free to certain destination. So, here we will tell you about the rundown of the destination that you’ll visit during the trip. And my friend sarah will explain.

Okay, hi everyone, I’m Sarah and going to tell u about the rundown that we’ll visit. So, the first day, we’ll take off from Soekarno Hatta International Airport by Garuda Indonesia Airlines and will be lay off in Changi Airport Singapore. Then we continue to take off by Singapore airlines and landing in Brisbane Airport. After that we’re waiting to take the suitcases then we directly check in to the hotel near the airport and have a dinner. The next day, we’re going to visit Surfer Paradise which located in Gold Coast. It’s about 1hour 2minutes long journey to get there by bus. Visitors can chill and doing surf, or if the visitors are not be able to surf or swim, they can taking some photos. It has pretty view enough. Then we go on to have a lunch at the restaurant nearest the beach, and if the visitors are muslim, the bus driver will bring you to mosque so you can pray zuhur. Then we continue to go shopping at Pacific Fair which people can buy stuff to bring for their relatives, and after that we go back to the hotel and let the visitors to take some rest. Okay the next rundown will be explained by Atika.

Well, hi everyone!! So, I’ll continue to explain that was Sarah told to you guys, the third day, we’re going to play at theme park which located in Oxenford. It’ll takes 47 minutes by bus and the visitors can play as much as they want, the guide will give you a ticket so you can play all the water games there. After that we’re move on to Japanese restaurant to have a lunch. As usual we continue to pray and then we go shopping to Robina Town Shopping Centre. Just for your information, in every shopping center of Australia, there must be a prayer room, so visitor don’t need to worry if anyone want to pray. For enjoying the night, we’re going around and visitors can take photos and after that we go back to the hotel and have some rest because tomorrow we’re going to continue our trip to Melbourne. Muhammad Alif will explain

Hi guys, so I’ll tell you about the next rundown. At 7 o’clock we’re having breakfast and at 9 o’clock we check out from the hotel and going to Brisbane Airport because we want to move on to Melbourne. After we touchdown at Melbourne International Airport, as usual we take suitcases and check in to the hotel which not far from the airport. Then, after we’re have a lunch, we go straight to Brighton Beach. It’s better place to take some photos or even videos, many artist use this place for taking photoshoot. Or you can upload your shoot to Instagram or another social media platform. And the last rundown will explained by Sari Marsela

So, the last but not least, in the last day, at 9 o’clock after breakfast, we taking a photo together before leaving the hotel, then we go back to Melbourne International Airport. At 3 pm, we take off by Garuda Indonesia and will be lay off in Ngurah Rai International Airport and then continue take off to Soekarno International Airport and will be touchdown at 8 am.

ASSIGNMENT 6

ASSIGNMENT 6

CONVERSATIONS ABOUT COMPLAINING

Costumer Service   :     Hello, good morning!! It’s Mawar speaking, can I help you?

Melati                  :     Yeah, I’m Melati, I was ordering milk pie, can I know when it probably arrived?

Customer Service  :    My pleasure, please give me your booking code mam, and I’ll check yours.

Melati                    :   uhm, wait a moment. (waiting 1-2minutes) and yeah here’s the code (C1012SR)

Customer service   :     (typing the code) your order is 5 pack of original milk pie, right?

Melati                    :      excuse me?! No, I was ordering 10 pack of original milk pie! How come it can be changed into 5? (saying with angry rhyme)

Customer service  :    (re-checking the data) oh I’m so sorry mam. I think we were having a mistakes while putting your order

Melati                    :      So, how? I’m feeling so disappointed with this store service (still angry)

Customer service  :      once again, I’m truly sorry with the inconvenience, mam. I’ll re-input your order and give you new booking code as soon as possible.

Melati                    :        Okay then, but I hope you don’t do this to another customer. I pity if there’s someone who has same thing like me

Customer service   :      yes mam, we’ll improve it next time.

Melati                    :      well, thankyou

Customer service   :      you’re welcome (putting off the telephone)

ASSIGNMENT 5

ASSIGNMENT 5

PROGRESS OF PHOTOGRAPHY AGENT

1.      Goals

To provide a photography agent and to give high quality photography services at an affordable price in the Depok area.

Benefit for our company

·     To give customers good service at an affordable price

·     to improve quality

·     To improve facilities and infrastructure

2.      Steps

·     Meeting with client

Discuss the photography concept (i.e wedding party, birthday party, graduation, etc), and come to an agreement on the down payment fee.

·     Preparing the photography tools

Prepare what is needed such as the camera, memory card, studio, location and props

·     Shooting process

The photographer will shoot the photos during the event as agreed

·     Editing process

The editor will edit the photos in the style the customer requests. The editing will enhance the photos to provide a better end product

·     Printing process

Print the photos with the size as client requested and also Install the frame to the photos

·     Payment Transactions

The customer need to pay off the rest of down payment and also take the photo to the agent

3.      Work Experience

·     Administration staff (Sarah Azizah)

Has 2 years experience in accounting and finance staff, and also has a financial certification course

·     Photographer (Muhammad Alif Luthfi)

Has 5 years experience in photography and has an achievement as the best photographer in Indonesia

·    Creative Teamwork (Atika Shafarina & Sari Marsela)

Having 3 years experience as a creative team in one of tv station and also have a great creativity in decorating properties

·       Editor (Regina Oktaviana Savio)

Has 4 years experience in editing photos and videos, be able to operate adobe photoshop and certified.

4.      Job Descriptions

·     Administration staff (Sarah Azizah)

ü  discuss service fees with the client

ü  managing the rundown of the shoot

ü  creating financial reports

·     Photographer (Muhammad Alif Luthfi)

ü documenting when the event is being held

·     Creative Teamwork (Atika Shafarina and Sari Marsela)

ü  Organise the properties

·    Editor (Regina Oktaviana Savio)

ü  Editing and printing the photos, placing photos inside a frame

5.      Weekly report

·     1^st week, meeting to client (discussing about concept and budget)

·     2^nd week, preparing the properties

·     3^rd week, shooting process with client as the concept they have requested

·     4^th week, give the photos to the client and doing transactions with client

6.      How to solve a problem

(Location : in outdoor shoot problems)

The client don’t want to take a shoot in Depok. He wants to take a shoot in another district like Bali because he wants to feel another sensation of his pre wedding, so the agent ask for 3 days for booking a good spot for shoot.

7.      Fix a Problem

     To avoid of getting miscommunication with the client, the agent ensure that the photo products are consistent with customer request